Mail Services
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Director: |
John Ream |
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Supervisor, Administrative Assistant: |
Deanna Alexander |
898-6027 |
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Mail Clerk/ Drivers: |
Doug
Stefnoski John Guzowski |
898-6494 |
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Mail Clerk Assistant: |
Darcie Rzomp |
898-6494 |
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Hours of Operation |
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| Semester Hours: | 10:30a.m. - 5:00p.m. | Monday through Friday |
| 10:30a.m. - 12:00p.m. | Saturday | |
| Summer Hours: | 10:30a.m. - 5:00p.m. | Monday through Friday |
Mail
Services Window is located in the back of the Reed Union Building;
follow the hallway besides the ATM machine, on the first floor.
Student Mail Boxes surround Mail Services on all sides.
IMPORTANT:
PLEASE REPORT ANY SUSPICIOUS
PACKAGES/LETTERS
TO OPERATIONS (x6027, x6000) IMMEDIATELY.
Click here for a listing of
Departmental NEW Addresses...
When people send mail to you on campus have them always include your Mail Box #, and a return address on all mailings. For students to receive packages efficiently, the mailing address format should be:
(Student Name)
PSU
Behrend MB# 000
4701
College Drive
Erie,
Pa. 16563
LION CASH PLUS can be used to buy postage
for your packages and/or specialty mailings when over $1.00, and brought to the Mail Services
window. The Mail Service window accepts no cash or credit cards.
Single USPS Postage stamps may be purchased at the RUB Information desk,
while books of USPS postage stamps can be purchased at the Campus
Bookstore; both areas are located on the first floor of the Reed Union
building.
Student Mailbox General Information
Student Mail boxes are for On-Campus Resident Students only, and are assigned by the Operations Department. Your mailbox assignment is used for the duration of your resident years here at Behrend. Whenever your status with the University changes to that of a commuter student, or you leave the Behrend campus, your mailbox is terminated and you must change your address with the USPS to receive your mail.
All new students residing here must apply for a mailbox, see the REQUEST FOR CAMPUS MAILBOX form in the section below this one. Commuter Students are not given mailboxes to assure availability for Resident Students.
There are two students to one mailbox. All students are obligated to follow USPS regulations, making it a felony to tamper with mail that is not theirs.
Mail is returned to the sender after 10 days of not being picked up by the recipient. If the mailbox is too full, check at the window for your mail, it will be held in the mailroom for pickup, then returned to sender after the 10 days. Newspapers are picked up at the Mail Service window, because they take up too much space in the box.
Please make sure you visit your mailbox frequently during the semester, as they are small and are shared by two people.
Students with PSBehrend
mailboxes will have to
submit a change of address form to have all mail properly forwarded for the summer months,
only if they want their mail sent somewhere other than
their home address, which we already have in our files. All mail is removed at the end of the
Spring semester; and only first class mail is forwarded, not "junk" mail or
magazines.
Student Request for On-Campus Mailbox
On-Campus
Student Mail Boxes may be requested on-line by filling in a
REQUEST FOR CAMPUS MAILBOX form,
then submit it online to Operations. Commuter Students are not
given mailboxes to assure availability for Resident Students. (Please do not reapply for another
mailbox once you have been assigned one for your stay on this campus,
unless your residency status with the campus changes.
While living on campus you will retain the same box for all your semesters here at Behrend.)
After about 10 days (sometimes longer at the beginning of the Fall Semester) from submitting your application for a mailbox you must go to the Student View Mailbox and Combination site to see your PSBehrend mailbox assignment and combination. You will need your user ID and password for this is a secured site.
Obtain help with your
mailbox combinations here:
Mailbox Combination Instruction.
If you need further help with your combination see the attendants at the
Mail Services window during regular servicing hours (posted at the top
of this page).
If you need to change your permanent address with the
US Postal Service use the link below:
http://www.usps.com/receive/changeaddress/welcome.htm
(See note below)
NOTE: When changing your address online at USPS, follow these steps; you must change your name as Individual. Under Old Address put the address that you registered with at the University, not the campus address. Then, under New Address fill in your new forwarding address. It will then continue to verify your address, and you may submit. If you have problems with this, please contact us at our email address listed at the bottom of this page, or USPS Customer Service.
Remember that it is your responsibility to
give your new address to those that will be sending you mail or packages
(ex. magazines, credit cards, family, friends, retailers). We will
forward only 1st Class mail for a limited time after you have left our
campus residence, we do not forward packages, they will be returned to
sender.
Student Logon Package Tracking System
When the mailroom receives a package we log it into the Package Tracking System and an email will automatically go out to the recipient to inform them that a package(s) is waiting for them to pick up at the Mail Services window. A second notice will be sent to the recipient after 7 days of the package arrival, if the package(s) has not been picked up. After 10 days the package will be returned to sender and an email sent to the recipient that states the package has been returned to the sender.
Only the person whose name is on the package(s) can receive that package(s) at the Mail Services window, and only after logging in to the 'Acceptance Site'; picture ID may be needed as well, if the LogOn system is down. Once you sign for a package, it becomes your responsibility. Packages can be picked up after 11:00AM. Window hours are posted at the top of this page.
Students may view all of their incoming package(s) that
have been received in the Mailroom by going online after 11:00AM at
http://pserie.psu.edu/mymail.
You will
need your user ID and password for this is a secured site.
United States Postal Service Mail Regulations
USPS: 1-800-275-8777 https://www.usps.com
Addressing Packages & Letters link to the United States Postal Service site will help you to use proper addressing techniques for all letters and packages.
Postage stamps may be purchased at the RUB
Information desk in the Reed Union
building.
Student - United States Postal Service Packages
If you have a US Postal Service package to mail, you must have proper address information and a return Behrend College address. The shipper must get the package weighed at the Mail Services window, and use LionCash to mail the package.
UPS
/ Express Mail Pick-up: must be done on-line, knowing the package
weight
and location. UPS Express pickup hour is 4:00p.m., Monday through Friday.
Their drop
off box is located on the Lower Level, in the Reed Union Building.
Packages that will fit into the
drop box must be placed there by
3:30pm. for pickup.
UPS: Larger United Parcel Service packages must have a pre-paid UPS label, which can be created on-line. Packages that are too large for the pickup box located on the Lower Level, in the Reed Union Building, must be taken off campus to a UPS drop site.
Personal packages must be done on-line because of additional charges
assessed by UPS.
Please call UPS for a pickup for
perishable materials.
1-800-742-5877
http://www.ups.com
FedEX: FedEX packages
must have a pre-paid FedEX label on them. You can get this
on-line knowing what the package weighs and its location. Packages that will fit into the drop box must be
placed there for pickup by 3:30pm. For boxes that are too
large
for the drop box,
located on the Lower Level, in the Reed Union Building, you will need to call FedEX for a pickup, or you may
take them off campus to a FedEX pickup station.
FedEX: 1-800-463-3339
http://fedex.com/
Another Vendor Number:
DHL: 1-800-225-5345
www.dhl.com
Mail Services Workstudy Employment
If you have workstudy awarded to you, and
would like to earn money this semester by working in Mail Services,
please fill in this on-line form and follow its directions for
consideration in our available positions.
Mail Services
Workstudy Employment Application
Faculty/Staff Mailing Instructions
Inter-office: Please address
inter-office mail with the Name of the person you are sending the mail
to and the Department. If you are mailing to on-campus
students,
the current Student Mailbox List is
here.
To assure proper delivery, be sure to cross off the previous
name/department on all inter-office envelopes.
Dispose of any tattered and torn envelopes.
University Park Mail: UP mail must be fully addressed. Large packages and large envelopes are sent as first class mail by the Mail Room. Smaller envelopes are boxed and sent as one large package each day. You can use inter-office envelopes as long as you put the full address in the address area. The mails are sorted as incoming mail at University Park and must have the proper address.
We can all save money if we send documents electronically and by fax whenever possible.
All Outgoing Mail: Must have a departmental budget number on it for processing. You can write it, stamp or print it on your envelopes. For packages you can place the budget number between the return address and postage area, or print it with your return address label. If you have a large mailing under 100 pieces, you may bundle the pieces together and place the budget information securely on the top piece of mail.
Letters: All letters must have the proper USPS address as well
as a return address on them.
If you have a letter mailing, which has 100 or more pieces,
you need to put this mailing on our schedule by filling in
the
SCHEDULE
MAIL SERVICES FORM online. Please
check, before doing a large mailing to see if your
mailing can be
printed and sent as a bulk mailing. There is a
significant cost savings in using
bulk mail processing (these Bulk
Labels are printed with zip+4 and pre-sorted).
United States Postal Service
Packages: Packages must be properly prepared for mailing according
to the USPS guidelines with a full address and return address. You
must notify our Mail Services for a pickup of
a large USPS package(s), by filling in
the
SCHEDULE
MAIL SERVICES FORM online..
Any perishable packages must be reported to Mail Services for proper
handling.
Departmental
Package Viewing/Acceptance: Incoming package(s) for your
department that are in the Mailroom can
be viewed by the Department by going
online at
https://secure.bd.psu.edu/wa/ohrmail/dept/deptMyPackages.cfm
Only the person responsible
for accepting packages for their department must go online to the
'Acceptance Site' (given only to the proper accepting perople to sign for them automatically when the package(s)
arrive with their department's mail. (If the system is down
that person
will have to sign a paper form for the package(s) upon receiving them.)
Once you sign for a package, it becomes your
responsibility.
Mail
is delivered
once
a day to the individual departments on campus from:
11:00a.m. - 2:20p.m.
Mail will be picked up from the departments at that time.
View the scheduled delivery times for the departments here.
Please notify Mail Services
if you are expecting a large shipment, or planning to send a large
number (100 or more) of mail pieces. The pickup and/or delivery will need to be scheduled
during a time other than the usual mail pickup and delivery time.
Please use this
SCHEDULE
MAIL SERVICES FORM
online to get it on our schedule.
Bulk mailings have specific guidelines to follow in their printing, content and presentation of the mailing. There is a significant cost savings in using the bulk mail processing (Bulk Mail Addresses are printed on the pieces to be mailed that include the zip+4 and are pre-sorted).
Bulk Mailings must be
scheduled two weeks in advance for mail processing. See
the
schedule.
Mail Service will pick up the mailing one day prior to the scheduled date. We do not store bulk mailings in the mailroom. Mail Service does not have space for storage.
Bulk mailings should follow
all the guidelines for a bulk mailing, and a sample should be presented
to Mail Service staff when scheduling the mailing. This will allow
the
staff to review the mailing and correct any potential problems that
may delay the mailing.
Please attach a SCHEDULE BULK MAILING FORM with your sample or mailing.
Bulk mailings that get the best price are run on 20# paper, which is tri-folded, and tabbed.
You must notify Mail Service, when scheduling, if your mailing will need to be tabbed.
The department requesting the bulk mailing must provide the mailing list through an emailed file, on disk, or a CD (Smart Mailer) for mail processing. Mail Service does not prepare the data for labeling of mail pieces.
Dated mail must be scheduled to be processed at least ten days in advance of the date to be received.
A department who has put address labels on their bulk mailing must also put that mailing in zip code order prior to being picked up by Mail Services.
Be sure you have enough mail
pieces to fill the requested mailing. (You have sent a label list
of 1200 names and only 1000 pieces to mail, the post office will reject
the mailing.) If possible, a couple of extra pieces (10-20) should be
provided to replace any that may get damaged during processing.
UPS
/ Express Mail Pick-up: must be done on-line, knowing the package
weight
and location. UPS pickup hour is 4:00p.m., Monday through Friday.
Their drop
off box is located on the Lower Level, in the Reed Union Building.
Larger packages must be called in to UPS for pickup from your office.
UPS: UPS packages must have a UPS label, which can be created on-line.
The UPS drop box is located on the Lower Level, in the Reed
Union Building. Packages that will fit into the drop
box must be placed there by 3:30pm. for pickup. Packages that are
too large for the pickup box must be called in at UPS for a pickup.
Personal packages must be done on-line because of additional charges
assessed by UPS.
Please call UPS for a pickup for
perishable materials.
1-800-742-5877
http://www.ups.com
FedEX: FedEX packages
must have a FedEX label on them. You can get this
on-line knowing what the package weighs and its location. Express Packages
only, that will fit into the drop box must be
placed there for pickup by 3:30pm. For boxes that are too
large
for the drop box, you will need to call FedEX for a pickup at your
office.
FedEX: 1-800-463-3339
http://fedex.com/
Your department can order
FedEX supplies online.
https://www.fedex.com/servlet/SuppliesOnline
DHL: 1-800-225-5345
www.dhl.com
Fill in the MAIL SERVICES COMPLAINT FORM on-line and submit.